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It's also quite possible that this is where the issue lies. One of the most attractive features about both SSDs and Windows® 10 is how fast they will allow your system to boot up.

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The only change from when it was working to now is that you've upgraded to an SSD.ĭon't worry, while the storage media upgrade may just be a key point here, we do not believe that your SSD is to blame. I also understand that this adapter came preinstalled in your system.

You've performed some troubleshooting, but so far the issue remains.

Intel r dual band wireless ac 3160 driver win 10 driver#

After getting the driver installed and the card to show up in Device Manager, if you reboot the PC the Bluetooth* module disappears again.

The card does not show up in Device Manager at all, until after you've installed the Bluetooth* driver (you're correct, this is an odd behavior).

After the upgrade, you performed a clean installation of Windows® 10 on the SSD, and this is where the issues started.

Your computer came with a hard drive which was recently upgraded to an SSD.

You have a Dell Inspiron* 5559 Laptop.

We understand you're having some issues with the Bluetooth* Module of your Intel® Dual Band Wireless-AC 3160.īefore we start, I'd like to make sure I fully understand the issue, feel free to correct me if I'm mistaken anywhere:

Intel r dual band wireless ac 3160 driver win 10 install#

Is extracting the drivers from the HDD install where the bluetooth card works worth the effort?Īre there any settings from the working HDD install that I should be looking at or comparing with the SSD install?įor reference, here are the specific drivers I've tried and their associated download pages:ĭell support website (, under 'network):Īnd the other forum threads where people seems to be describing the same issue: How can I get Windows to recognize that there is a Bluetooth-capable card in the computer?

Has anyone else had problems (or success) getting Bluetooth to work this particular card or driver on a clean install of Windows?

Intel r dual band wireless ac 3160 driver win 10 how to#

I've done some reading about how to backup/extract installed drivers and will likely give that a shot, but I'm doubting it would make a difference since this issue seems unrelated to any particular specific driver version. (Yes, I've tried installing that version as well.) 483, which is currently available on Intel's site but not Dell's. I haven't formatted that drive, so I'm able to swap out my new hard drive (an SSD) for the old one (an HDD) to check the setttings. It's only with this clean install that Windows doesn't recognize the bluetooth card.

My situation is different from the other posters in this forum in that my laptop came with Windows and all drivers preinstalled, and on that install the bluetooth card works fine. For a 400MB install it appears to be a very limited program.(I clicked on 'custom' and installed everything listed.) This Intel support article suggests the existence of a wireless diagnostic utility, but after I installed the PROSet package I didn't see any such tool. And my UEFI does have an option in the boot settings to enable/disable the bluetooth card, but that's set to 'enable'. I choose the 'complete' option when installing the driver package. The installer completes and doesn't give any error messages.

Intel r dual band wireless ac 3160 driver win 10 full#

To answer the obvious questions, yes, I do a full uninstall of the existing driver and restart the computer before installing a new driver, and yes, I'm downloading the 64-bit version of the driver to match my system. This issue is specifically with the bluetooth aspect. The card is a 802.11 + bluetooth in one card, and the 802.11 aspect of it works perfectly. Given that a number of other people on this forum (linked below) have what seems to be the same problem across a number of different computer manufacturers, I presume that this problem is unrelated to the manufacturer and instead either with Intel's firmware or Windows' device detection.

I've installed all the versions of driver available on the Dell support website, and on the Intel support website here. It seems that windows is "updating" the drivers and removing the (in its view) absent device.

When I install the bluetooth driver, the card appears under device manager (but not settings or the action center) until the computer is restarted. Windows doesn't detect it, and it doesn't show up in device manager as an unrecognized device. I recently did a clean install of Win 10 on a new hard drive, and I have been unable for the life of me to get my bluetooth card working. Problem: Bluetooth driver not working (Bluetooth card not recognized by Windows) Bluetooth card: Intel Dual Band Wireless-AC 3160 (802.11 wireless + Bluetooth in one)